Privacy Policy
Last updated: July 2026
1. What We Collect
When you submit an enquiry or booking request through our website, we collect the information you provide directly, which may include:
- Your name, email address, and phone number
- Travel dates, number of guests, and destination or package of interest
- Any message or special requests you include with your enquiry
We do not collect payment card details through this website — payments are arranged directly with our team once a booking is confirmed.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and provide travel quotes or itineraries
- Coordinate bookings with hotels, transport, and other travel partners on your behalf
- Send updates related to an active enquiry or booking
- Improve our website and the services we offer
3. Sharing Your Information
We share your information only with the hotels, transport providers, and other travel partners directly involved in fulfilling your booking. We do not sell your personal information to third parties for marketing purposes.
4. Data Retention
We retain enquiry and booking information for as long as needed to provide our services and meet any legal or accounting obligations. You can request that we delete your information at any time by contacting us.
5. Your Choices
You can ask us to update, correct, or delete the personal information we hold about you at any time by emailing us. If you've submitted an enquiry and no longer wish to be contacted, let us know and we'll close it out.
6. Cookies
Our website may use basic cookies or local storage to remember preferences such as light/dark mode. We do not use third-party advertising trackers.
7. Contact Us
For any privacy-related questions or requests, reach us at info@collaborationholidays.com.